Olen Hoops Earrings
Olen Hoops Earrings
Olen Hoops Earrings

Olen Hoops Earrings


T325E005DO

Regular price $54.00 CAD
/

Show off your boldness with these chunky, round earrings. Their modern, voluminous design adds character and sophistication to your style, perfect for the woman who loves to stand out.

                           

Whatever the reason, you can get an exchange or a refund. 
Return your order with the return form filled out and put the prepaid label (included in your parcel) on your package.
If you trew away your return shipping label by accident, you can print one here.

*US orders : Prepaid label is not included in your package. We recommand to use USPS to return your package to avoid custom fees. If you use another carrier, custom fees will be deducted to your refund/exchange amount.

GENERAL CONDITIONS

  • For the holiday season, from November 15th to December 24th, exchanges or refunds are possible up to January 15th. For purchases carried out at another moment, the delay is 14 days. It is possible to exchange only once during the 14 days period. Thus, if an order contains more than one item to be returned, they must all be returned in the same shipment..
  • Items must be unworn and with tags attached in their original packaging (watches must have the protective plastic film on the glass). All products will be inspected before any exchange or refund.
  • FINAL SALE: gifts with purchase, charity products, earring backings, clearances, cleaning products, gift boxes and gift cards. These products cannot be returned.
  • MIA stores accept exchanges or refunds for orders paid with VISA, MasterCard and Amex only.
  • MIA stores do not accept returns :
    • For orders paid with Paypal, Sezzle or MIA e-gift card.
    • On Black Friday and Boxing Day.
    • For Amazon orders (you must process your return through Amazon).  

EXCHANGES

  1. STEPS:
  2. Fill out the return form included in your order. Make sure to write the style number of the products you wish to get in exchange.
  3. Use the free return label inside your package to send the order back to us for an exchange (if your order is elligible to get one).
  4. A new invoice will be sent to you by email to confirm the new jewelry and to pay the balance if applicable.
  • The discount applied to the original order can only be used once. It cannot be reused for an exchange.
  • We cover the return shipping costs for all exchanges (only one free return label per customer).
REFUNDS
  • STEPS:
    1. Fill out the return form included in your order. 
    2. Use the free return label inside your package to send the order back to us for a refund (if your order is elligible to get one). To receive a full refund, all items from the same order must be returned. If you  keep the free item, your refund will be reduced by the value of the free item kept.
  • Shipping fees are non-refundable.
  • A return fee of $7 + taxes will be deducted from the refund amount to cover part of the costs incurred for delivery and return of this package.

Exchanges will be processed and refunds credited within 3 business days after the receipt of your items at our headquarters.

Mia reserves the right to refuse any exchange or refund that does not meet the conditions mentioned above.

For more information: info@mia-bijoux.ca


                           

 

FREE REGULAR SHIPPING
ON ALL ORDERS, NO MINIMUM REQUIRED*


*Exceptions : Sales, jewelry for charity, cleaning products, earring backs, boxes and gift cards. Exceptions shipping fee: 7$ + taxes.


SHIPPING TIME
CANADA & USA

 You may expect your parcel to arrive within 2 to 10 business days.*


The choice of the carrier depends of your shipping area.
You may track your order by using the reference number / link sent to you by mail once your order is ready to be shipped.




CONDITIONS

  • The receipt is required to apply the warranty
  • The product will be inspected to confirm that it is elligible for warranty.
  • MIA honors the warranty of jewelry and watches  purchased at regular price for the period indicated below after the date of purchase.
  • For manufacturing defects, if repair is possible, we will repair the product for free and if not, defective product will be replaced by a new one.

JEWELRY

A three (3) months warranty is offered when you purchase a regular price piece of jewelry. The warranty starts at the purchase date.

The warranty applies to stones, clasps, hinges, welds and plating.

This warranty doesn't apply to normal wear on jewelry such as scratches, stains and other damage caused by negligence. The warranty becomes voided if the problem is caused by mistreatment, mishandling or any other abuse. 

According to the damage, we will repair your piece for free or exchange it for a new one while it is covered by the warranty.

WATCHES

A one (1) year warranty is offered when you purchase a regular price watch.

The warranty applies to clasps and mechanism only.

For the mechanism, if the case has not been properly closed, the warranty will become voided.

The warranty doesn't apply on glass, wristband and case (or damage caused by cleaning of the case). The warranty becomes voided if the problem is caused by mistreatment, mishandling or any other abuse. 

According to the damage, we will repair your piece for free or exchange it for a new one while it is covered by the warranty.

A three (3) months warranty is offered for the battery.

All exhausted batteries that are elligible for warranty will be replaced for free.

    REPAIRS

    Once the warranty expired, if your product can be repaired, we will repair it. However, fees apply. 

    • 10$+7$ shipping fee + taxes (jewelry & battery)
    • 30$+7$ shipping fee + taxes (watch band)
    • 35$+7$ shipping fee + taxes (watch case)

    BEFORE to send your product for repair, please send a picture of your defective product at info@mia-bijoux.ca so we can confirm that the repair is possible. 

     

    3RD PIECE IS FREE, COMPLETE YOUR LOOK